$105 FOR AN OIL CHANGE!!!!! NOTHING ELSE.. AND THIER SLOW AND RUDE.
The man knows his stuff. Best experience. Thanks
Was there May 7 of this year. A new manager, John, started just two weeks before. The service was great and everyone was very friendly and helpful. There was no hard sell for products I didn't need and they even greased my truck free of charge. I will be a loyal customer of Lone Star Lube & Tune. The new management is greatly appreciated.
Thank you, Vicki! We're delighted to hear about your positive experience at Lone Star Lube & Tune with our new manager, John. Providing great service, being friendly and helpful, and avoiding unnecessary product upsells are priorities for us. We're glad you appreciated the complimentary truck greasing as well. We look forward to serving you as a loyal customer, and your feedback about our new management is greatly appreciated! If you need anything else or have any feedback, please feel free to let us know.
Thank you, Vanessa! We appreciate your 5-star rating and are thrilled that you had a positive experience with us. If you have any further feedback or need assistance in the future, please don't hesitate to let us know.
Thank you, Bill! We appreciate your 5-star rating and are thrilled that you had a positive experience with us. If you have any further feedback or need assistance in the future, please don't hesitate to let us know.
I’ve been getting my truck’s oil change done every time at this location and the people are very kind. They’re always there when you need them.
First impression was that it wasn't like it was before with former owners. Thuggy atmosphere then tried to sell me a bill of goods about my car needing a bunch of stuff that it didn't. After I left, them knowing that I was about to leave on a 3.5 hr trip, my car was missing and shaking at slow speeds. Like a car does when it needs a major tune up. It has never ever done this and it wasn't doing when I got there but was after I left their establishment. All I wanted was an oil change. Seems a little fishy. I'll know more after someone looks at my car.
I'm sorry to hear about your experience, Keith. Please send us an email at sales@kwikkarntx.com with details of the incident and your invoice. We take customer feedback seriously and would like to address your concerns as soon as possible. Thank you for bringing this to our attention.
This shop staff went above and beyond for us! Our van broke down and we needed an oil change and a ride to get a U-Haul. They were very patient with us and gave us a ride so we could get back on our way to our home in Michigan. We were having transmission issues. I highly recommend this shop!
Thank you, Darlene! We're thrilled to hear that our staff went above and beyond to assist you when your van broke down. Providing exceptional service, including giving you a ride and being patient during a stressful situation, is what we strive for. We're glad we could help you get back on your way to Michigan. Your recommendation means a lot to us, and we appreciate your trust in us for your automotive needs. If you ever need anything else or have any feedback to share, please don't hesitate to reach out. We look forward to serving you again in the future!
